Privacy Policy

Privacy Notice

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service .

Your privacy is important to us at Xank. It is Xank’s policy to respect the privacy regarding any personal data we may collect from our clients, customers, merchants and all others whom we interact with in the course of providing our services and through our websites and applications.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We only collect such personal information to provide you with the services that you have requested, to understand how we may serve you better and to improve our services.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law. We only provide information to our merchant partners as necessary to track and verify your transactions and cashback into your Xank account. Cookies are used to track your transactions with our merchant partners and to validate your transactions with these partners.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

The following information is only required if CoinBack is used to transfer to a personal account.

  • Bank details
  • Crypto account details.

Use of Your Services Data

Usage Data is collected automatically when using the Service and includes information that used to track interactions with our website and our merchant partners. Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), the pages of our Service that You visit, access times and dates of Your visit, information searched on our service, clicks & redirect information, unique device identifiers and other diagnostic data.

Usage information includes the use of Cookies and similar tracking technologies to track the activity on Our Service and with our merchant partners. This information is only used to track and verify with the merchant rewards that are owed to you. You can instruct Your browser to refuse the use of Cookies, however, if You do not accept Cookies, it does not allow us to track Your Transactions and we will be unable to credit You with CoinBack Rewards.

Use of Your Personal Data

Your Personal Data is primarily used to provide, administer and improve the Services you have signed up to, including

  • Tracking transactions with our Merchant Partner.
  • Crediting CoinBack rewards into your Xank Account.
  • Processing necessary associated with the translations.
  • To contact you in regards to your services being used and administration of those services.
  • Communication in regards to news, additional products, services and benefits (such as promotions, special offers, bonuses or rewards).
  • Improving the services through understanding your preferences, feedback or to deliver relevant advertising from our partners.
  • Customer Service – to respond to requests and enquiries made by you relating to our Services.

We may share your personal information in the following situations:

  • With Xank’s business partners, vendors, agents and service partners: We may share Your personal information to deliver the services that you have subscribed to. This may include to monitor and analyze the use of our Service, to contact You, to offer you with promotions, certain products and services and marketing material.
  • For Business asset transactions: If Xank is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • With Affiliates (Companies within the Xank group): We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • Under certain circumstances, Xank may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency) or in exceptional circumstances, where there are grounds to believe that disclosure is necessary to prevent a threat to life or health.

Retention of Your Personal Data

Xank will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Xank will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at Xank’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Xank will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Last updated: 07/28/2020